Your privacy matters to us. This Privacy Policy explains how jlbets collects, uses, stores, and protects your personal information in accordance with Philippine law.
jlbets ("jlbets," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you," "Player," or "User") who access and use the jlbets online gaming platform at jlbets.app (the "Platform"). We understand that your personal information is important, and we take our obligations as a personal information controller seriously.
This Privacy Policy describes the types of personal data we collect, the purposes for which we process it, the parties with whom we may share it, the measures we take to keep it secure, and the rights you have in relation to your personal data. This Policy applies to all personal data collected through the Platform, our customer support channels, and any other interactions you have with jlbets.
This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC) of the Philippines. It is also consistent with the guidelines of the Philippine Amusement and Gaming Corporation (PAGCOR) as they relate to player data handling.
By registering an account on jlbets or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, jlbets acts as the personal information controller in respect of the personal data it collects from players and users of the Platform. As the personal information controller, jlbets determines the purposes and means of processing your personal data.
jlbets may engage third-party service providers who act as personal information processors on our behalf. These processors are contractually bound to process your personal data only on jlbets's instructions and in accordance with applicable data protection law. A list of categories of processors is provided in Section 6 of this Policy.
If you have any questions about how jlbets processes your personal data, or if you wish to exercise any of your rights under the DPA, please contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.
jlbets collects the following categories of personal data from players and users of the Platform:
jlbets does not intentionally collect sensitive personal information (as defined under the DPA) unless strictly necessary for compliance with legal or regulatory obligations, such as anti-money laundering (AML) requirements.
jlbets collects your personal data through the following means:
jlbets processes your personal data for the following purposes and on the following legal bases under the Data Privacy Act of 2012:
jlbets does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:
Where jlbets engages third-party processors, we ensure that appropriate data processing agreements are in place that require those processors to implement adequate security measures and to process your data only on jlbets's documented instructions.
jlbets retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
In general, jlbets applies the following retention periods:
When personal data is no longer required for any of the above purposes, jlbets will securely delete or anonymize it in accordance with the NPC's guidelines on data disposal.
jlbets implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:
While jlbets takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jlbets will notify the NPC and affected players in accordance with the DPA's breach notification requirements.
As a data subject under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jlbets:
To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 14. jlbets will respond to all verified data subject requests within fifteen (15) calendar days of receipt, in accordance with NPC guidelines. We may require you to verify your identity before processing your request.
Please note that certain rights are subject to limitations and exceptions under the DPA, particularly where processing is necessary for compliance with a legal obligation, for the performance of a contract, or for the establishment, exercise, or defense of legal claims.
jlbets uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention measures. The following types of cookies may be used:
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. However, please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, please refer to your browser's help documentation.
jlbets does not use cookies or tracking technologies to collect personal data from third-party websites or platforms outside of jlbets.app.
The jlbets Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine law and PAGCOR regulations governing online gaming and casino-style gambling. jlbets does not knowingly collect personal data from individuals under the age of 21.
If jlbets discovers or has reasonable grounds to believe that personal data has been collected from an individual under the age of 21, jlbets will immediately suspend the associated account, delete the personal data in question, and void any wagers or winnings associated with that account.
If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to jlbets, please contact our Data Protection Officer immediately using the contact details in Section 14 so that we can take appropriate action.
In the course of providing the Platform and its associated services, jlbets may transfer your personal data to third-party service providers located outside of the Philippines, including providers of cloud hosting, IT infrastructure, KYC verification, and fraud prevention services.
Where such cross-border transfers occur, jlbets ensures that adequate safeguards are in place to protect your personal data, in accordance with Section 21 of the Data Privacy Act of 2012 and the NPC's guidelines on cross-border data transfers. These safeguards may include contractual clauses that impose data protection obligations on the recipient equivalent to those applicable in the Philippines.
jlbets will not transfer your personal data to a foreign country or international organization unless that country or organization ensures an adequate level of protection for your personal data, or appropriate safeguards are in place as described above.
jlbets reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Policy, jlbets will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision will always be indicated at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how jlbets is protecting your personal data. Your continued use of the Platform following the posting of any revised Privacy Policy constitutes your acceptance of the changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or jlbets's handling of your personal data, please contact our Data Protection Officer. You may reach us at the following email address (plain text — not a clickable link):
privacy at jlbets.app
Our Data Protection Officer will acknowledge receipt of your inquiry within three (3) business days and will endeavor to provide a substantive response within fifteen (15) calendar days, in accordance with NPC guidelines.
If you are not satisfied with jlbets's response to your privacy concern, or if you believe that jlbets has violated your rights under the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint with the NPC is available on the NPC's official website.
For general customer support inquiries unrelated to data privacy, please contact our support team at (plain text — not a clickable link):
support at jlbets.app
Here's a quick look at how jlbets keeps your personal data safe and respects your rights as a Filipino player.
jlbets processes all player data in full compliance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 — and the guidelines of the National Privacy Commission.
All data transmitted between your device and jlbets is protected by TLS encryption. Sensitive data at rest — including passwords and financial details — is encrypted at the storage level.
As a jlbets player, you have the right to access, correct, delete, and port your personal data. Submit a request to our Data Protection Officer and we'll respond within 15 calendar days.
jlbets never sells, rents, or trades your personal information to unaffiliated third parties for marketing purposes. Your data is used only to operate and improve the Platform.
jlbets uses cookies only for essential Platform functions, analytics, and — with your consent — relevant promotions. You can manage your cookie preferences through your browser settings at any time.
Player data handling at jlbets aligns with PAGCOR's responsible gaming data requirements and the Anti-Money Laundering Council's record-keeping obligations under the AMLA.
Your data is protected, your rights are respected, and your gaming experience is backed by Philippine law. Log in to jlbets today and enjoy slots, live casino, bingo, and more — safely and responsibly. Must be 21 years or older.
🔞 21+ only. Gambling is addictive. Know when to stop. — PAGCOR